Terms & conditions

Agreement to Terms

Welcome to Xortela. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please review these terms carefully. If you do not agree with these terms, you should not use our services.

Definitions

We use cookies and similar tracking technologies to enhance your experience on our platform and gather information about your interactions with our services.

  • Company: refers to Xortela, the provider of the services.
  • "You" or "User": refers to the individual accessing or using our services.
  • your reviews should not contain offensive profanity, racist, offensive, or hate language;
  • Services: refers to th. investment, trading, and financial services provided by Xortela.

Remember that it's important to read and understand the specific terms and conditions of any service or product you use. If you have any questions or concerns about a particular set of terms clarification.

Services Provided

Xortela offers various financial services, including, but not limited to:

  • Copy Managemennt Trading Service (CTMS)
  • Proprietary trading (PROPS)
  • Tradable REITs (Real Estate Investment Trust)
  • Exchange-Traded Funds (ETFs)
Eligibility

To use our services, you must:

  • Be at least 18 years old or of legal age in your country.
  • Provide accurate personal and financial information.
Account Types

We offer three types of accounts:

  • Savings Account (Default on account creation): Limited withdrawal frequency applies to users with a savings account in order to promote savings discipline. Complete withdrawal access is restricted unless the account is upgraded.
  • Current Account: Offers more frequent withdrawal opportunities, but not unlimited access.
  • Joint Account: Shared account management with full withdrawal privileges.

    • Note: To upgrade your account from a Savings Account to a Current or Joint Account, a fee must be paid. Once upgraded, users have full access to withdrawal options and additional account benefits.

Investment Risk

By using Xortela’s services, you acknowledge that:

  • All investments carry risk.
  • While we employ strategies to minimize risk, Xortela cannot guarantee specific investment returns.
Account Registration and Security

During registration, you must provide accurate information and ensure the security of your login credentials. If any unauthorized activity occurs on your account, notify us immediately.

Fee Payments and Plan Upgrades

You will incur the following fees:

  • A monthly commission fee for account management and services.
  • Upgrade fees for converting from a Savings Account to a Current Account or Joint Account.

    • Note: At the conclusion of each trading session, all applicable fees, including CTM fees, exchange fees, maintenance fees, broker permit fee and commissions, must be paid prior to processing the withdrawal. Additionally, users must upgrade their investment plan if their trading slots are fully utilized, ensuring continuous access to trading opportunities. These requirements are integral to maintaining smooth platform operations and maximizing user benefits. Users are encouraged to monitor their account usage and upgrade promptly when necessary to avoid interruptions.

Withdrawals and Restrictions

Xortela offers various financial services, including, but not limited to:

  • Savings Accounts: Withdrawals are limited and restricted to ensure long-term saving. For frequent withdrawals, users must upgrade to Current or Joint accounts.
  • Current/Joint Accounts: Provide full flexibility for withdrawals.
Termination and Suspension

Xortela reserves the right to suspend or terminate any account that breaches these terms or engages in fraudulent activity.

Limitation of Liability

Xortela will not be liable for any indirect damages or losses, including, but not limited to, lost profits or data from using our services.

Changes to Terms

Xortela reserves the right to modify these Terms & Conditions at any time. Any changes will take immediate effect once posted on our website.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Sweden. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of Swedish courts.

Contact Us

For questions regarding these Terms & Conditions, please reach out to us at support@xortela.com.