Privacy & Policy

Xortela Privacy Policy

At Xortela, we are committed to safeguarding the privacy and security of our users’ information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our platform and services. By using our website or services, you agree to the collection and use of information as outlined in this policy.

Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Including, but not limited to, name, email address, phone number, and mailing address.
  • Financial Information: Contact numbers, transaction history, and investment preferences.
  • Usage Data: Information about your interactions with our website, including pages visited, links clicked, and general usage patterns.
  • Technical Data: Such as IP addresses, browser type, operating system, and device information.
How We Use Your Information

The information we collect may be used in the following ways:

  • To provide and improve our services, including account management and transaction processing.
  • To communicate with you regarding your account, services updates, or promotional offers.
  • To conduct market research, troubleshoot technical issues, and enhance user experience.
  • To comply with legal and regulatory requirements, and to prevent fraudulent activities.
Information Sharing and Disclosure

Xortela does not sell, rent, or share your personal information with third parties except under the following conditions:

  • Service Providers: We may share data with trusted third-party service providers who help us deliver services, conduct audits, or provide customer support.
  • Legal Compliance: We may disclose information if required by law, in response to a subpoena, or to protect the rights, property, or safety of Xortela, our users, or others.
Data Security

We implement a range of security measures to protect your personal information, including data encryption, access controls, and secure data storage. While we strive to protect your information, please understand that no data transmission or storage system is guaranteed to be 100% secure.

Data Retention

Xortela will retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When data is no longer needed, we will take steps to securely delete or anonymize it.

Your Rights and Choices

You may have certain rights regarding your personal data, including the right to:

  • Access the data we hold about you.
  • Correct or update inaccurate or outdated information.
  • Request the deletion of your personal information, where applicable.
  • Opt-out of receiving promotional communications.
Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes may be communicated directly to you.

Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: support@xortela.com
  • Address: Xortela, Kungsgatan 8, 111 43 Stockholm, Sweden.